Convert a User Mailbox to a Shared Mailbox in Microsoft 365

How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365 After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that it will be visible to several people. You can convert your shared mailbox back to private in […]

What Does $150K Ransomware Payment Say About Your Cybersecurity?

$150K Ransomware Payment A recent news piece published by Tech Republic highlights the discouraging reasons why too many businesses fall prey to hackers and pay ransoms for their digital property. Perhaps nothing adds insult to injury quite like someone burglarizing your organization and then making you pay for their crime. A recent $150,000 ransom paid […]

What’s the Best Way to Switch IT Managed Service Providers?

The Best Way to Switch IT Managed Service Providers The COVID-19 lockdowns have naturally changed how many organizations and companies operate. Educational institutions are embracing virtual classes, events that were previously held in person are now fully virtual, and a whopping 98% of employees worked from home to avoid spreading the novel coronavirus. Sadly, not all IT managed service […]

Microsoft Edge Browser FAQ

Have You Tried The Microsoft Edge Browser? Microsoft’s Internet Explorer has been around from the early beginnings of the World-Wide Web. Over the years, it was sometimes immersed in controversy since it was “built into” some previous Windows versions. Well, not quite, since knowledgeable users knew how to install other browsers. But when Windows 10 […]

Internal IT vs. Outsourcing IT

Internal IT vs. Outsourcing IT: The Value of Outsourcing to an MSP The question of whether to outsource or rely on an internal IT team is common. Services that were once considered ‘nice to have’ are now necessities. They include machine learning, artificial intelligence, and cloud computing. While they add a lot of value to […]

Alleviate Customers’ Booking Frustrations with Microsoft Bookings

Microsoft Bookings: Part Of Your Microsoft 365 Subscription For service-based businesses, a significant paint point in the customer experience is the simple process of scheduling an appointment. A traditional appointment-booking system requires the customer to call (or email now) and ask about an available timeslot. There’s then a back-and-forth of suggesting and checking different times […]

Microsoft Office Lens Lets You Scan Virtually Anything

How Microsoft Office Lens Lets You Scan Virtually Anything As businesses move online, more of their documents become virtual. Even with the mass migration to the digital world, however, there’s still plenty of work done on paper and other real-world canvases. From sticky notes to whiteboards, important information can be crafted and presented in a […]

Did You Really “Reply All” On That Last Email?

Office Workers Rejoice: Microsoft is Finally Subduing the Dreaded’ Reply All’ Do never-ending reply-all threads emails put a damper on your business chewing up precious time and resources? The good news is, Microsoft rolled out Reply-All-Storm Protection to all Microsoft Office 365 users, an update announced in 2019 that seeks to ease the email disruption […]

Are You Ready For Pandemic 2.0?

Will We Have Another Wave Of COVID-19? Dr. Anthony Fauci has made clear that he is almost certain the novel coronavirus will come back in the fall. Even so, a whopping 42% of CFOs don’t have a plan for what to do if the pandemic and accompanying shutdowns hit yet again. Don’t wait until fall hits to start […]

Microsoft Outlook: FindTime With Colleagues

Everything You Need to Know About Operating and Using FindTime Scheduling meetings seems like it should be an easy task. However, anyone who does business knows with everyone’s busy schedules how difficult it can be to find a time that works for everyone who needs to attend. FindTime is an Outlook add-in that can help […]